Duran i Reynals, 28. 08403 Granollers

Quality

At SIRSA, we think that satisfying the needs of our clients is our biggest commitment.

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We therefore have a Quality Management System implemented and certified in accordance with ISO 9001, based on which we offer a quality professional cleaning service that is oriented at satisfying the needs and expectations of our clients and ensuring continuous improvement, beyond mere compliance with the legal requirements.

Quality defines our business in all its processes and services. Right from the very first contact with a client, as well as the process of technical advising and commercial service – when we identify their needs, expectations and resources – and all the way up to final assessment of the service, which takes place during the process of measuring client satisfaction.

Hiring a professional and specialised company such as SIRSA means quality assurance.

 

Our Guarantee of Quality

  • Technical-commercial advising. Commercial visit and preparation of an estimate with no commitment
  • Comprehensive professional service. An extensive catalogue of cleaning and sanitisation solutions and auxiliary services: adapted to the needs, expectations and financial resources of the client. Effective, efficient and top-quality services that are respectful of people and environmentally friendly
  • Specialised personnel. Motivated and competent professionals, with the necessary experience, training and skills, in addition to continuous retraining (annual multidisciplinary training plan).
  • High degree of technical knowledge. Innovative and sustainable machinery and equipment, which facilitate the work of our staff and assure optimum performance.
  • Effective working methodology. Initial assessment, planning, allocation and management of resources, quality control and supervision. Specific work plans and protocols adapted to the requirements of every sector, customised for each client.
  • Professional supervision. A technical staff of qualified Service Managers who are specialised by sector and who periodically supervise the service and verify compliance with the requirements and agreed quality standards.
  • Client service. Processing and resolution of queries, suggestions and incidents.
  • Experience and multiple references in various sectors of activity.
  • Compliance with the legislation and regulations in force in all areas: labour, penal, social, tax, equality, data protection, quality, occupational health and safety, environment and social responsibility.
  • Main quality certifications: ISO 9001, ISO 14001, ISO 45001 and SGE21 by TÜV Rheinland Ibérica.

 
       Sirsa-ISO

Sectors and Services